Privacy Policy
Last Updated: 26.11.2025
1. Introduction
This Privacy Policy (“Policy”) explains how Lodify (“Company”, “we”, “us”, or “our”) collects, uses, discloses, and protects personal information when you access or use our website, platform, mobile services, software, and any related products (“Services”).
By accessing our Services, you agree to the practices described in this Policy. If you do not agree, please discontinue use of our Services.
2. Information We Collect
2.1 Information You Provide to Us
We may collect personal information that you voluntarily provide when creating an account, submitting forms, making payments, communicating with our team, or interacting with the Services:
Full name
Email address
Phone number
Company name, role, or business details
Login credentials (encrypted)
Billing information (payment method, address)
Support messages and uploaded documents
Any other information you choose to provide
2.2 Information Collected Automatically
When you use our Services, we may automatically collect:
IP address
Browser type, device type, operating system
Pages viewed, clicks, sessions, and navigation behavior
Cookies and tracking pixel data
Time zone, language settings
Usage analytics and performance metrics
Log data (timestamps, login attempts, error logs)
2.3 Information from Third Parties
We may receive information from:
Payment processors
Analytics providers
Business partners or integrations
Public databases
3. How We Use Your Information
We process personal data for the following purposes:
To provide, operate, and maintain the Services
To create and manage user accounts
To process subscriptions, payments, and billing
To communicate with you regarding updates, support, and notifications
To improve user experience, platform performance, and service quality
To analyze usage trends and optimize technical performance
To prevent fraud, unauthorized access, or security threats
To comply with legal and regulatory obligations
For marketing communications (only with your consent)
4. How We Share Information
We may share personal data with:
4.1 Service Providers and Vendors
Such as:
Hosting providers
Cloud storage services
Payment processors
Customer support platforms
Email delivery services
Analytics providers
These parties only receive data necessary to perform their functions and are required to protect it.
4.2 Business Transfers
If Lodify is involved in a merger, acquisition, financing, or sale of assets, your information may be transferred in accordance with applicable laws.
4.3 Legal Requirements
We may disclose data when legally required to:
Respond to subpoenas or court orders
Comply with government requests
Protect rights, property, or safety
4.4 Aggregated Data
We may share anonymized, aggregated information that cannot be used to identify individuals.
We do not sell your personal information.
5. Data Retention
We retain personal information only as long as necessary to:
Provide the Services
Comply with legal obligations
Resolve disputes
Enforce agreements
If you delete your account, we remove or anonymize most data within 90 days, unless law requires otherwise.
6. Data Security
We implement administrative, technical, and physical safeguards to protect your data, including:
Data encryption
Access controls and authentication
Secure server environments
Automated threat detection
Vendor security compliance
However, no online transmission is 100% secure, and we cannot guarantee absolute protection.
7. Cookies & Tracking Technologies
We use cookies, tracking pixels, and similar technologies to:
Enable website functionality
Improve user experience
Conduct analytics
Personalize content
Support security
You can disable cookies in your browser settings, but some features may not function properly.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your account
Object to marketing communications
Withdraw consent for data processing
Request a copy of your stored information
To submit any request, contact us at:
9. Children’s Privacy
Our Services are not intended for children under 13.
We do not knowingly collect information from children.
If such data is discovered, it will be deleted immediately.
10. International Data Transfers
If your information is transferred outside of your country, we ensure adequate protection through:
Standard contractual clauses
Data processing agreements
Compliance with international privacy standards
11. Policy Updates
We may update this Policy periodically.
Changes take effect when posted, and significant updates will be communicated through the platform or by email.
12. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
Lodify – Privacy Office
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