Privacy Policy

Last Updated: 06.01.2026

1. Introduction

This Privacy Policy (“Policy”) explains how Lodify Inc. (“Company”, “we”, “us”, or “our”) collects, uses, discloses, and protects personal information when you access or use our website, platform, mobile applications, software, and any related products or services (“Services”).

By accessing or using our Services, you agree to the practices described in this Policy. If you do not agree, please discontinue use of our Services.

1.1 Legal Entity Information

This website and all related Services are owned and operated by:

• Company Legal Name: Lodify Inc.

• Legal Form: Corporation (C-Corporation)

• Registered Address:1707 Orlando Central Pkwy #440Orlando, FL 32809United States

• Jurisdiction: United States of America (State of Florida)

• Business Activity: Development and operation of AI-powered SaaS solutions for logistics, load verification, identity verification, and data analytics.

2. Information We Collect

2.1 Information You Provide to Us

We may collect personal information that you voluntarily provide, including:

• Full name

• Email address

• Phone number

• Company name, role, or business details

• Login credentials (encrypted)

• Billing and payment information

• Support messages and uploaded documents

• Any other information you choose to provide

2.2 Information Collected Automatically

When you use our Services, we may automatically collect:

• IP address

• Browser type, device type, operating system

• Pages viewed, clicks, session data, navigation behavior

• Cookies and tracking pixel data

• Time zone and language settings

• Usage analytics and performance metrics

• Log data (timestamps, login attempts, error logs)

2.3 Information from Third Parties

We may receive information from:

• Payment processors

• Analytics providers

• Identity verification providers

• Business partners or integrations

• Public databases

3. How We Use Your Information

We use personal data to:

• Provide, operate, and maintain the Services

• Create and manage user accounts

• Process subscriptions, payments, and billing

• Communicate service updates, security alerts, and support responses

• Improve platform performance and user experience

• Analyze usage trends and system performance

• Prevent fraud, abuse, and unauthorized access

• Comply with legal and regulatory obligations

• Send marketing communications (only with your consent)

4. How We Share Information

4.1 Service Providers

We may share data with trusted third-party service providers, including:

• Hosting and cloud infrastructure providers

• Payment processors

• Identity verification services

• Customer support platforms

• Email delivery services

• Analytics providers

These providers receive only the data necessary to perform their services and are contractually required to protect it.

4.2 Business Transfers

In the event of a merger, acquisition, financing, or sale of assets, personal data may be transferred in accordance with applicable laws.

4.3 Legal Requirements

We may disclose information when required to:

• Respond to lawful requests or court orders

• Comply with government or regulatory requirements

• Protect the rights, safety, and property of Lodify or others

4.4 Aggregated Data

We may share anonymized and aggregated data that does not identify individuals.We do not sell personal information.

5. Data Retention

We retain personal data only as long as necessary to:

• Provide and operate the Services

• Comply with legal and regulatory obligations

• Resolve disputes and enforce agreements

Upon account deletion, most data is removed or anonymized within 90 days, unless retention is legally required.

6. Data Security

We implement industry-standard security measures, including:

• Encryption of data in transit and at rest

• Access controls and authentication mechanisms

• Secure server environments

• Automated threat monitoring

• Vendor security compliance checks

However, no system is completely secure, and absolute security cannot be guaranteed.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enable essential site functionality

• Improve user experience

• Conduct analytics

• Personalize content

• Support security and fraud prevention

You may disable cookies in your browser settings, though some features may not function properly.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request account and data deletion

• Object to marketing communications

• Withdraw consent

• Request a copy of your stored data

To exercise your rights, contact us at:📧 info@lodify.io

9. Children’s Privacy

Our Services are not intended for children under 13 years of age.We do not knowingly collect personal information from children. If such data is discovered, it will be deleted promptly.

10. International Data Transfers

If personal data is transferred outside your country, we ensure appropriate safeguards, including:

• Standard contractual clauses

• Data processing agreements

• Compliance with international privacy standards

11. Face Data & Biometric Information

Lodify Driver may collect and process limited face data strictly for identity verification, security, and fraud prevention purposes.

11.1 What Face Data We Collect

When required, the application may capture images or short video frames of the driver’s face to:

• Verify the identity of the driver

• Perform liveness detection checks

• Prevent fraud, impersonation, and unauthorized account access

Face data is collected only at the moment of verification and only when necessary to ensure platform security, regulatory compliance, or account integrity.

11.2 How Face Data Is Used

Face data is used exclusively to confirm that the individual accessing the account is the legitimate account holder.

Face data is not used for:

• Marketing or advertising

• User profiling

• Behavioral analysis

• Cross-app or cross-site tracking

• Training AI models unrelated to identity verification

11.3 Storage and Retention of Face Data

Face data is processed in a secure environment and is not permanently stored on the user’s device.

Any temporary face data used during verification is deleted immediately after the process is completed, unless longer retention is required by law or security obligations.

11.4 Sharing of Face Data

Face data is not sold, rented, or shared with third parties.

It may be shared only with trusted identity verification service providers under strict contractual confidentiality, data protection, and security obligations.

11.5 No Biometric Identification Database

Lodify Driver does not create or maintain any biometric identification database.

The application does not use face data for biometric profiling, continuous identification, facial tracking, or surveillance.

11.6 User Control and Data Deletion

Users may request deletion of their account and associated personal data, including face data, at any time by:

• Using the “Delete Account” feature in the application, or

• Contacting support at 📧 info@lodify.io

Requests are processed in accordance with applicable laws.

11.7 Optional Collection

Face data collection is optional and requested only when necessary to enhance security, prevent fraud, or meet regulatory requirements.

12. Policy Updates

We may update this Policy periodically. Material changes will be communicated via the platform or email.Continued use of the Services constitutes acceptance of the updated Policy.

13. Contact Information

Lodify – Privacy Office📧 info@lodify.io📍 1707 Orlando Central Pkwy #440, Orlando, FL 32809, USA